News and Announcements

  • ITS Update: Tech Support system down 3-6AM October 21   Oct 19, 2021, 12:10 PM CDT

    Alemba Service Management (ASM) will be down for a system upgrade from 3:00 - 6:00 a.m. on Thursday, Oct. 21. During the outage, the "Tech Support" self service function will not available for customer use.

  • SFS Down 4:30 - 6:00 p.m. today, Oct. 19   Oct 19, 2021, 12:06 PM CDT

    Per UW System, SFS will be down for Emergency Moves to Production from 4:30pm to 6:00pm today (10/19). ShopUW+ will be available during SFS outages though Requisition, Purchase Order and Invoice workflow will pause at any SFS integrations. New Requisitions will need to wait for the outage to complete before they can be approved and/or sent to the supplier.

  • ITS Update: ITS Help Desk has moved (temporarily)   Oct 11, 2021, 9:51 AM CDT

    The ITS Help Desk has moved temporarily to the second floor of Karrmann Library, near the library reference desk. The ITS facility on first floor of Karrmann Library is closed for ongoing HVAC work in the building. This arrangement is expected to extend through February 2022.

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