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PASS - Web Browser Compatibility Guide

Web Browser Compatibility Guide for PASS. Users are strongly encouraged to use these browsers, as others may not be compatible with PASS.

Web Browser Support for PASS

Browser Recommendations

Users are strongly encouraged to use these browsers, as others may not be compatible with PASS.

BrowserOperating System
Firefox 95 and Higher
Firefox 90 ESR and Higher
  • Mac OS 10.12 (Intel) (32 & 64 bit)
  • Windows 10 (32 & 64 bit)
Google Chrome 97 and Higher
  • Mac OS 10.12 and higher (Intel) (32 & 64 bit)
  • Mac iOS 11 and higher (iPad, iPhone, iPod)
  • Windows 10 (32 & 64 bit)
  • Android 7 and higher
Microsoft Edge 93 and Higher
  • Windows 10 (32 & 64 bit)
Safari 14 and Higher
  • Mac OS 12.12 and higher (Intel) (32 & 64 bit)
  • Mac iOS 11 and higher

Required Settings

  • Browser Cache must be cleared frequently
  • Pop-up Blockers must be off
  • Adobe Reader or equivalent PDF reader must be installed
    • (Get Adobe Reader at http://get.adobe.com/reader/ )

Known Browser Issues:

Internet Explorer is no longer supported.

Safari:

  • Classic pages and page controls were developed in era before smartphones. Certain features do not work well with certain touch devices. This issue has been observed on iOS devices only. There is no workaround.
  • When using the Safari browser in full screen mode, after visiting fluid pages and returning to a fluid homepage multiple times, tiles with dynamic content are blank and no longer display the dynamic content. This issue has been reported on iOS 11 and 12. Workaround is either use the refresh button at the bottom right corner of the fluid homepage or use Safari in browser mode. This issue is fixed on iOS 13.
  • On iOS, there is no local file system to which a file can be downloaded. Therefore, operations such as the DetachAttachment function will execute, but no file will be downloaded to the device. This is no workaround.
  • If the Safari browser is in full screen mode, when content has been set to open in a new window, the content replaces the current window instead. Workaround is use the Back button in the PeopleSoft page header to return to the previous page. 
  • There are issues displaying pop-up pages on Safari for iOS. These issues can include: • The inability to close the pop-up page using the Close button. • The inability to view all of the contents of long edit boxes. Certain page controls extend beyond the extents of the displayed page, but there is no ability to scroll to view these controls. There is no workaround.
  • For all devices on the iOS platform, only image files can be uploaded from the device to a PeopleSoft system. There is no workaround.

Chrome and Microsoft Edge:

  • In the Chrome browser, the native time and datetime picker HTML controls do not support microseconds. Workaround is on the Fluid tab of the Edit Box Properties dialog box, do not select datetime or time as the Input Type if you require microseconds to be displayed. Instead, use the default value of text as the Input Type.
  • Due to restrictions inherent in the Chrome and Firefox browsers, you cannot use ViewContentURL to open a file on a local file system. There is no workaround.
  • On fluid pages, Date and DateTime fields are not displayed using the user's language preference.  Workaround is change the language setting in Chrome.
  • The Chrome browser crashes when a large XML file representing the HTML page is returned by the system. There is no Workaround.

Firefox:

  • Due to restrictions inherent in the Chrome and Firefox browsers, you cannot use ViewContentURL to open a file on a local file system. There is no workaround

Mobile Devices:

  • Certain PeopleTools features (for example, the Back button, charts, menu breadcrumbs, and others) do not function properly in a private browsing session
    • Workaround - To enable full PeopleTools functionality, disable private browsing in the browser
  •  When accessing certain external URLs, the browser displays no content, or alternatively, a security error message.
    • Workaround - Open the external website content in a new browser window
  • When viewing attachments, superfluous message windows sometimes appear and remain open.
  •  After an upgrade, users might encounter anomalies with the display of fonts and certain images, such as the menu icon.
    • Workaround - Clear Cache completely by signing out, clearing cache, closing browser, then sign in again.
  • Desktop behavior is observed on a mobile device—for example, the classic homepage rather than the fluid homepage is displayed by default.
    • When accessing a PeopleSoft system on a mobile device, use the operating system’s native browser
  • Download to Excel is not supported.
    • You cannot download a grid to Excel on a mobile device.
  • Drag-and-drop of pagelets is not supported.
    • Workaround - Click the Personalize Layout link to rearrange the layout of pagelets on homepages and dashboard pages.
  • Pop-up pages contain a Close button
    • To dismiss the pop-up page, you must tap the Close button.
  • Scroll bars do not appear within
    • Mobile devices use a touch-based paradigm for scrolling. If you need to scroll or pan through the information within the grid, long edit box, or pagelet, use a twofinger drag
If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.




Keywords:firefox, safari, chrome, ios, apple, mac, iphone, ipad, IE, Internet Explorer, compatible, peoplesoft, Browsers   Doc ID:30207
Owner:Luke K.Group:UW Platteville
Created:2013-05-17 10:30 CDTUpdated:2022-05-02 08:58 CDT
Sites:UW Platteville
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