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Security - Enrolling in Duo Using Your Mobile Device

Only have your smartphone? You can still enroll using the device you want to enroll!

NOTE: If you prefer to log into Duo through a computer, use Security - Enrolling in Duo and Managing your Devices
  1. Open a browser (example given is Safari on iOS) and go to
  2. Login using your NetID and campus password


  3. Tap on Start setup to begin


  4. Select device type and tap Continue.

    screenshot of Duo dialogue box, What type of device are you adding? highlighting Continue button

  5. Enter your phone number and check the box to confirm your entry, then tap Continue.


  6. If you have not done so already, install the Duo Mobile app from the App Store/Play Store. Tap Download on the App Store to launch the app store and install the app.  Once installed, return to your browser and tap I have Duo Mobile installed.


  7. Complete enrollment by tapping on Take me to Duo Mobile. This may prompt an additional message from your phone to "Open in Duo Mobile", tap Open.


  8. In the Duo Mobile app, you should now see an entry for "UW-Platteville".  At this point, you are enrolled and will receive push notifications on your device.

If you have questions, please contact the ITS Help Desk at 608.342.1400 or  You may also visit the Help Desk on the first floor of the Karrmann Library.

See Also:

Keywords:iOS Android Duo Two Factor MFA multifactor multi factor   Doc ID:30601
Owner:Nathan M.Group:UW Platteville
Created:2013-06-11 09:19 CDTUpdated:2022-04-11 15:13 CDT
Sites:UW Platteville
Feedback:  4   0