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BI - Frequently Asked Questions

Frequently asked questions about Oracle Business Intelligence.

Oracle Business Intelligence Enterprise Edition (OBIEE) – Frequently Asked Questions

UW-Platteville's reporting tool, Business Intelligence (BI), allows users to transform raw data into useful information to help make better business decisions and simplify reporting. Reports are generated by using dashboards, drop down menus, charts, graphs, and tables. Once generated, reports can be easily exported to Excel, PDF, or HTML.


Q: Where do I access Oracle Business Intelligence (OBIEE)?
A:  https://rbiprd.oit.uwplatt.edu/analytics

Q: How can I get access to OBIEE?
A: A prerequisite to accessing OBIEE is the Business Intelligence Level 1 Consumer Training. Upcoming trainings are posted on the ITS Training Calendar.

Q: Is there anything I need to do before training?
A: Prior to training, please complete and submit the BI_Application_for_Access.pdf

If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.

Q: Why do I want Level 2 Author access?
A: Author training is offered for those who want to write queries.

Q: Does OBIEE access require two-factor authentication?
A: Yes. To complete authentication in OBIEE, you are required to enroll in Duo.

Q: How do I enroll in Duo for two-factor authentication?
A: Simply follow the instructions at Security - Enrolling in Duo and managing your devices

Q: Once I’ve logged into OBIEE, how do I see the dashboards?
A: After you have successfully logged into OBIEE, click on the Dashboards drop-down on the menu:

 BI Dropdown

Q: How do I set up my default homepage at login?
A: Follow the instructions on BI - Landing Page One Time Set Up

Q: What if I see issues with the information on a dashboard?
A: If you find problems or discrepancies on a dashboard, contact the ITS Help Desk at x1400 or email helpdesk@uwplatt.edu and provide detailed information. They will create an issue in Footprints and assign it to the Platteville Data Services team.

Q: Why doesn't the dashboard populate results right away?
A: On some dashboards, you will need to select your prompts, then check the "Run Analysis" radio button and then click "Apply" to see results. 

Q: What if I need updates or additions to a dashboard (Ex: additional official majors, degree seeking programs or entry statuses)?
A: Official majors, degree seeking program changes and entry statuses based on admit types are added to Business Intelligence by a manual process. When there is an addition or update, we are notified by the Registrar's Office and make the necessary changes.  If you see something that is incorrect or outdated, please contact the Registrar's Office.  

Q: How do I access the UW-Platteville Class Availability dashboard?
A: Class Availability is available to all consumers and advisors by logging into Business Intelligence with your username and password.  Other faculty and students should utilize Class List (login not required).

Q: What does the 'Schedule Print' prompt on the Class Availability dashboard mean?
A: This prompt is defaulted to 'Y' to display classes available to all students; 'N' displays classes that are intended for specific pockets of students, such as those participating in Study Abroad/Exchange or sections specifically for students at a particular high school, etc.

Q: When will future semesters be added to Class Availability?
A: Future terms will be added as they become available by the Registrar's Office, typically in mid-October and March.

Q: How can I see past semesters in Class Availability?  
A: Class Availability is designed for current scheduling only. Utilize the Class Capacity Trending dashboard for past semesters. It is more robust than Class Availability, using current and historical data, as well as additional prompts and views. 

Q: I've already taken a class, can I get a refresher?
A: Yes, simply check the "Refresher" box on the online registration form.

Q: Am I able to access OBIEE when I’m off-campus? 

Q: Why can't I see my saved analysis in the Catalog?
A: Change the Type to "All" in My Folder.
MyFolders

  




Keywords:FAQ, Oracle Business Intelligence, OBIEE, BI, Business Intelligence, frequently asked questions, class availability, dashboard errors   Doc ID:31452
Owner:Amy C.Group:UW Platteville
Created:2013-07-05 09:30 CDTUpdated:2020-07-17 11:30 CDT
Sites:UW Platteville
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