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Unified Communications - Dialing a campus phone

Rules for dialing from a Platteville campus telephone. Branch campus phones follow their own rules and are under the purview of CITS until further notice.

When dialing from a Cisco phone, dial 8 for all off-campus calls except 9-1-1.

 Local calls beginning with:


 Dial 8 then 7-digit number (8-xxx-xxxx)
 Long distance
 Dial 8-1 then 10-digit number (8-1-xxx-xxx-xxxx) NOTE: In the new system, you MUST dial 1 for long distance.
 Toll-free Dial 8-1 then 10-digit number (8-1-xxx-xxx-xxxx)
 International Dial 8 then 011 (international access) followed by the country code, city code and local number (8-011-xx-xx-local number) 

There is also the option to use "Plus dialing".  Plus dialing can be used for local or long distance calls.  To dial using this method:

  1. Hold down the "*" key on the phone until you see it change to a "+"
  2. Dial country code (1 for US) followed by the area code, city code, and local number. For US numbers +1-xxx-xxx-xxxx

For emergencies in either system, dial 9-1-1*

*Exception: Dial 9-9-1-1 from analog phones for an outside line, e.g. courtesy phones, Resident Director phones, fax machines.

If you have questions, please contact the ITS Help Desk at 608.342.1400 or  You may also visit the Help Desk on the first floor of the Karrmann Library.

Keywords:dial campus phone VoIP local long distance emergency Cisco unified communications off call student handbook   Doc ID:32894
Owner:Nathan M.Group:UW Platteville
Created:2013-08-20 17:40 CDTUpdated:2021-04-28 14:26 CDT
Sites:UW Platteville
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