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NetID and Password - Forgotten Password

Using your challenge response questions to reset your password.

  1. Go to the UW-Platteville Password Self-Service page at and click Forgotten Password.
    Forgotten Password

  2. Enter your UW-Platteville NetID (username)
  3. Click Search

    Forgotten password

  4. Enter the answers to your challenge response questions and click Check Responses.  Remember the answers to these questions are case-sensitive!  You will be required to answer two of the four questions you selected when you set up your challenge responses.

  5. Enter a new password in both fields which conforms to the requirements above
  6. Click Change Password.

Change password

If you have questions, please contact the ITS Help Desk at 608.342.1400 or  You may also visit the Help Desk on the first floor of the Karrmann Library.

Keywords:pwm password management forgot forgetting   Doc ID:35980
Owner:Deb M.Group:UW Platteville
Created:2013-12-13 09:22 CDTUpdated:2021-11-04 15:33 CDT
Sites:UW Platteville
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