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Video Conferencing - Zoom Video - FAQ
Frequently asked questions on Zoom Video.
Q: How do I schedule a meeting using the Outlook desktop application?
A: Please refer to the Zoom Help Center at: https://support.zoom.us/hc/en-us/articles/200881399-Microsoft-Outlook-Plugin-Desktop
Q: If I am hosting a meeting, how do I use the meeting controls?
A: Please refer to the Zoom Help Center at: https://support.zoom.us/hc/en-us/articles/201362603-What-Are-the-Host-Controls
Q: If I am a meeting attendee, how do I use the meeting controls?
A: Please refer to the Zoom Help Center at: https://support.zoom.us/hc/en-us/articles/200941109-Attendee-Controls-in-a-Meeting
Q: Where can I find more information about using Zoom?
A: Please refer to the Zoom Help Center at: https://support.zoom.us/hc/en-us/categories/200101697
Q: How can I get Zoom training?
A: Zoom provides both daily live training webinars and recorded training sessions on their website.
- Go to uwplatt.zoom.us
- Select Zoom Help -- Meetings & Webinars (you do not need to log into Zoom here to access training)
- Select Training (left side)
- Select the desired option and follow the instructions
If you would like to arrange training with ITS staff, please submit a request with full details at https://campus.uwplatt.edu/its/its-training-request-form
Q: How can I schedule a meeting on someone's behalf?
A: Please refer to the Zoom Help Center on setting scheduling privilege at: https://support.zoom.us/hc/en-us/articles/201362803-Scheduling-Privilege#h_72586854-c6e1-4955-8ac2-6e60ca93dc1f
If you have questions, please contact the ITS Help Desk at 608.342.1400 or firstname.lastname@example.org. You may also visit the Help Desk on the first floor of the Karrmann Library.