Topics Map > Network Connectivity > Wired

Network - Residence Hall Wired Connections

How to connect to a wired connection in the residence halls.

Each residence room has two data ports, one on each side, to connect to our network. You can plug any network device into the “DATA” port. This is usually labeled as “DATA” “D01/D02”. The “VIDEO” “V01/V02” and “PHONE” “P01/P02” ports are currently not usable and will not connect you to the network. Connecting via Ethernet allows a faster and more reliable connection. This is especially useful if you play FPS games or use services that require a constant/stable connection.

NOTE: If you have an AP (wireless access point) in your residence room, there are ports that allow you to connect to the network. They are located on the underside of the unit. Please do not remove or tamper with the AP. The "Pass Through" port is not usable at this time.

NOTE to Rountree Commons Residents: Airwave Networks Customer Care is available 24/7 to take your calls at 1-833-738-4726. ResNet or ITS can help with any computer issues that you might have, but if it is determined that it is a network issue, we will refer you to contact Airwave Networks for support.

Connect a device using a wired connection:

  1. Plug your network device that can use a web browser into the “DATA” port using an Ethernet cable. If you do not have one, ITS sells 10ft cables for $5 which is applied to your PASS account. During move-in, you may purchase a cable from the ITS student employee assigned to your hall, or you can stop by the Help Desk anytime during normal business hours on the 1st floor of Karrmann Library to purchase one.
  2. On your wired device, navigate to any web browser. If the NetReg registration page does not appear automatically when launching your browser, navigate to the NetReg login (if you enter www. before the URL, the page will fail to load). This website will guide you through registering your device on the network.
  3. Once you have registered your device, reboot/restart all routers and devices. You should be connected to the network if you have waited 90 seconds after rebooting/restating.
The NetReg login page should look similar to this:
netreg login

Further steps for gaming consoles

To manually register a gaming system (Xbox, PlayStation...etc), fill out the Network Device Registration Form. It should look similar to this:

device registration webpage

If you have not registered a computer/router to your room, you will have to successfully pass the Copyright Quiz at this time. For the Registration process, you will need to provide your MAC address for your gaming system. Steps to find the MAC Address can be found here. For other devices such as TVs, bluray, AppleTv...etc. please consult the owners manual to find the wired MAC or Phyiscal Hardware Address.

Known Issues with Gaming Systems:  Xbox One and Playstation 4 - Peer2Peer game play for party chat is currently not supported on our campus. This is due to limited support for IPv6 on campus and not allowing for unsolicited, off campus connections to connect to on campus devices. At this time there is no solution for this.

Notes for Move-In Week

If you are using your own wireless router, and it was used prior to arriving at UW-Platteville, we recommend completing a factory reset as our network is set up much differently than most home/office networks. If you need help setting up a wireless router, please contact the ITS student employee in the building during move-in weekend, or contact the ITS Help Desk.

During move-in week, thousands of users are registering devices at the same time.

  • If the "NetReg" page does not load, or is slow to load, please be patient and let the page load without refreshing.
  • If after many attempts you are still unable to get into "NetReg," please contact the ITS student employee in the building during move-in weekend, or contact the ITS Help Desk.

If you need support for your wireless router, be sure to contact ITS during move-in week. Wireless routers are Level 3 support, which means they are allowed on the network but we cannot provide support for them and we cannot help diagnose problems outside of move–in week. To learn more about support levels, click here.

If you have questions, please contact the ITS Help Desk at 608.342.1400 or  You may also visit the Help Desk on the first floor of the Karrmann Library.

Keywords:network wired connect residence hall data NetReg router data ResNet xbox ps3 ps4 roku chromecast appletv laptop mac address   Doc ID:66255
Owner:Joshua S.Group:UW Platteville
Created:2016-08-18 13:25 CDTUpdated:2019-12-02 15:39 CDT
Sites:UW Platteville
Feedback:  6   1