Qualtrics - Resources and Support

For problems or questions related to Qualtrics, check out these resources:

DIY

Find resources and tutorials at the Qualtrics Support Site (also accessible from the Help button within your Qualtrics account)

Person-to-person support

For basic questions, assistance, or training follow-up, contact the ITS Help Desk at helpdesk@uwplatt.edu; your issue will be assigned to the campus system admin.

For complex questions or troubleshooting issues, contact Qualtrics Support directly. NOTE: To submit a ticket with Qualtrics, you will need to log in again.  Follow these instructions:
  1. Go to Qualtrics Support Site (also accessible from the Help button within your Qualtrics account)
  2. Select Contact Support
  3. Select "Sign in with SSO"
  4. Enter "uwplatteville" as the Organization ID
  5. Click Continue
  6. Follow on-screen instructions to complete
  7. Select "I have a different support request"
  8. From the Qualtrics product menu, select Survey Platform
  9. Select your preferred mode of contact: chat, email, phone call
  10. Follow instructions as they appear.
If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.

See Also:




Keywords:problem question issue report org ID   Doc ID:94596
Owner:Deb M.Group:UW Platteville
Created:2019-09-20 14:08 CDTUpdated:2021-10-07 10:06 CDT
Sites:UW Platteville
Feedback:  0   0