Disclaimer: This news item was originally posted on Friday, Mar 22, 2019. Its content may no longer be timely or accurate.

ITS Update: Two-factor authentication to begin for Office 365 on Monday, Mar. 25

Posted: 08:16:14, Friday, Mar 22, 2019   Expiration: 08:16:14, Friday, Mar 29, 2019

Two-factor authentication will begin for UW-Platteville employees on all three campuses on Monday morning, March 25. The implementation will happen early morning. No outage is required; however, if you are in your account when the switch happens, you may be asked to authenticate.

If you have not already done so, you will need to enroll in Duo, the service UW-Platteville uses for two-factor authentication.  Instructions are posted in the Duo Enrollment guide in the ITS Knowledge Base at Security - Enrolling in Duo and managing your devices .

•    Branch employees may contact your local IT rep (Matt Warming-BRB or Marilyn Peckham-RLN) if you need assistance with your enrollment or choose to use a fob.

More resources are available in the ITS Knowledge Base at https://kb.uwplatt.edu/search.php?q=duo&cat=0.

Q: Will I have to use two-factor authentication every time I log into my email account?

A. If you use the Office 365 web application in a browser, you will have to use two-factor every time you log in.  The same is true of related apps like Teams, OneDrive, and SharePoint.

For the Outlook app or the native app on your mobile device, you will log in once with two-factor, and that should last for awhile.  Factors that may require you to use two-factor include changing your password or system updates.

For Outlook desktop client, you will log in once with two-factor, and that should last you until you change your password.  Again, factors such as system updates may require you to use two-factor on occasion.

Q: I use the Duo app.  When I logged into my Office 365 account, the Duo app asks for approval to "Microsoft Azure Active Directory".  Is this legitimate?
A. Yes. Azure Active Directory is a system Microsoft uses for authentication. (See Security - Two-factor Authentication (Duo) FAQ for  screenshot.)

If you have questions about this implementation or about two-factor authentication in general, please contact the ITS Help Desk at 608.342.1400.  



-- UW Platteville: Deb Meyer

Created: 08:20:10, Friday, Mar 22, 2019 (by Deb M.)
Updated: 08:20:10, Friday, Mar 22, 2019 (by Deb M.)