ITS Maintenance Outages: PASS and BI affected, Platteville VoIP phones down for extended period March 13;
Posted: 17:06:35, Thursday, Mar 12, 2020 Expiration: 17:06:35, Thursday, Mar 19, 2020
PASS and Business Intelligence will be affected by updates during the weekly maintenance window from 5:00 - 6:00 p.m. on Friday, Mar. 13. In addition, VoIP phones on the Platteville campus only will undergo extended maintenance until 9:00 p.m. resulting in several brief outages throughout the evening.
NOTE: Due to the release of vendor updates and patches outside ITS control, any university system may experience brief intermittent outages. Because these updates may be released any time it is not possible to include them all in this list.
If you are not able to access a system during the maintenance hour, please wait a couple of minutes and try again. If you continue to experience problems, please contact the ITS Help Desk.
Looking ahead: PASS, databases down for extended outage March 20-21PASS and Production Data Warehouse are slated for database upgrades and moves to new servers beginning Friday evening, Mar. 20 and extending through Saturday, Mar. 21. These outages will also impact Business Intelligence (BI). BI is expected to be running as usual by Monday, Mar. 23.
We appreciate your understanding and thank you for your patience. If you have questions regarding these outages, please contact the ITS Help Desk at 608.342.1400 or firstname.lastname@example.org.
-- UW Platteville: Deb Meyer
Created: 17:14:25, Thursday, Mar 12, 2020 (by Deb M.)
Updated: 17:14:25, Thursday, Mar 12, 2020 (by Deb M.)