Disclaimer: This news item was originally posted on Wednesday, Jul 8, 2020. Its content may no longer be timely or accurate.
ITS Update: ITS Help Desk service changes due to planned Karrmann power outages
Posted: 11:53:07, Wednesday, Jul 8, 2020 Expiration: 11:53:07, Saturday, Jul 18, 2020
Facilities will be shutting the power off in Karrmann Library intermittently over the next week to accommodate work elsewhere on campus. These outages will affect ITS Help Desk services as well as the availability of resources housed within the building.
During the planned outages, the ITS Help Desk will not be open for in-person service. Phone and email service will be available during regular summer hours. As has been our process during the pandemic, please contact the Help Desk at 608.342.1400 or helpdesk@uwplatt.edu prior to visiting in person. See details below.
| Planned power outage in Karrmann | Help Desk services | |
| Friday, 7/10 from 3:30PM | Open for in-person service until 3PM; phone/email until 5PM | |
| Saturday, 7/11 all day from 7AM | Closed as usual | |
| Sunday, 7/12 possible outage, depending on Saturday's progress | Closed as usual | |
| Tuesday, 7/14 all day from 7AM | Closed for in-person service; phone/email from 7:30AM to 5PM | |
| Wednesday, 7/15 possible outage, depending on Tuesday's progress | If there is an outage, closed for in-person service; phone/email from 7:30AM to 5PM. No outage? Open as usual. Call ahead to confirm. | |
| Thursday, 7/15 all day from 7AM | Closed for in-person service; phone/email from 7:30AM to 5PM | |
| Friday, 7/16 possible outage, depending on Thursday's progress |
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In addition, the following resource rooms in Karrmann will be taken offline prior to the first outage on Friday. Service will be restored when the power is restored for good:
- U-Record Studio
- Virtual Reality (VR) room
- Zoom room
-- UW Platteville: Deb Meyer
Created: 13:02:54, Wednesday, Jul 8, 2020 (by Deb M.)
Updated: 13:02:54, Wednesday, Jul 8, 2020 (by Deb M.)