Disclaimer: This news item was originally posted on Thursday, Jan 7, 2021. Its content may no longer be timely or accurate.

ITS Maintenance Outages: Storage on the Go, SSO affected January 8; extended outages for PASS, network printing/Papercut (UPDATED 01.08.21)

Posted: 12:52:01, Thursday, Jan 7, 2021   Expiration: 12:52:01, Saturday, Jan 9, 2021  

UPDATED 01.08.21: Storage on the Go and all single sign-on (SSO) systems will be affected briefly during the weekly maintenance window from 5:00 - 6:00 p.m. on Friday, Jan. 8 due to updates. In addition network printing/PaperCut and PASS will be down for extended outages:

If you are unable to log into Storage on the Go or systems using SSO authentication (Canvas and MyUW, for instance) during the 5:00 - 6:00 p.m. maintenance hour, please wait 10 minutes and try again. NOTE: The Storage on the Go update will result in a slightly modified look.  For a sneak peek, check out documentation in this knowledge base, such as https://kb.uwplatt.edu/34839.

Network printing/PaperCut down 5:00 - 6:30PM

Network printing and Papercut will be down from 5:00 - 6:30PM on Friday, Jan. 8 for a PaperCut upgrade.

PASS down 5:00 - 8:00PM

PASS will be down from 5:00 - 8:00PM on Friday, Jan. 8 as staff implement PeopleSoft Image 19.  During this outage, PASS will not be available.

NOTE: Due to the release of vendor updates and patches outside ITS control, any university system may experience brief intermittent outages. Because these updates may be released any time it is not possible to include them all in this list.

If you are not able to access a system during the maintenance hour from 5:00 - 6:00 p.m., please wait a couple of minutes and try again. If you continue to experience problems, please contact the ITS Help Desk.

We appreciate your understanding and thank you for your patience. If you have questions regarding this outage, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.


-- UW Platteville: Deb Meyer

Created: 06:58:51, Thursday, Jan 7, 2021 (by Deb M.)
Updated: 10:01:26, Friday, Jan 8, 2021 (by Deb M.)