News and Announcements

ITS Update: New ITS ticketing system coming in July

Posted: 2021-07-10 17:05:50   Expiration: 2021-07-22 11:51:44

Disclaimer: This news item was originally posted on 2021-07-10 17:05:50. Its content may no longer be timely or accurate.

As announced in April, ITS will implement the first phase of a new ticketing system, Alemba Service Manager, in July. Alemba includes a self-service portal where customers will submit incident reports, phishing attempts, and requests for service.

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-- UW Platteville: Deb Meyer