Disclaimer: This news item was originally posted on Saturday, Jul 10, 2021. Its content may no longer be timely or accurate.
ITS Update: New ITS ticketing system coming in July
Posted: 16:05:50, Saturday, Jul 10, 2021 Expiration: 10:51:44, Thursday, Jul 22, 2021
As announced in April, ITS will implement the first phase of a new ticketing system, Alemba Service Manager, in July. Alemba includes a self-service portal where customers will submit incident reports, phishing attempts, and requests for service.
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- June 2021 - New ITS ticketing system coming in July
- April 2021 - Summer 2021: Alemba Service Management to replace Footprints for ITS ticketing
-- UW Platteville: Deb Meyer
Created: 11:12:05, Saturday, Jul 10, 2021 (by Deb M.)
Updated: 10:51:45, Thursday, Jul 22, 2021 (by Deb M.)