News and Announcements

ITS Update: Tech Support system down 3-6AM October 21

Posted: 2021-10-19 11:06:19   Expiration: 2021-10-21 08:06:19

Disclaimer: This news item was originally posted on 2021-10-19 11:06:19. Its content may no longer be timely or accurate.

Alemba Service Management (ASM) will be down for a system upgrade from 3:00 - 6:00 a.m. on Thursday, Oct. 21. During the outage, the "Tech Support" self service function will not available for customer use.

If you need to report a technical issue to the ITS Help Desk during this time, please send an email to, and the system will process it automatically when the upgrade is completed.

-- UW Platteville: Deb Meyer