News and Announcements

ITS Maintenance Outage: Storage/SHARED1 down Dec 28

Posted: 2015-12-28 08:53:00   Expiration: 2015-12-28 11:31:52

Disclaimer: This news item was originally posted on 2015-12-28 08:53:00. Its content may no longer be timely or accurate.

SHARED1 will be offline from 6:00-7:00 p.m. on Monday, Dec. 28 as system admins continue the migration of network storage to new servers.

The new SHARED1 will come online with read-write access at 7:00 p.m. today*. Remedial migration will continue as long as necessary; targeted completion of the SHARED1 migration is 7:00 a.m. on Monday, Jan 4.

*NOTE: Most areas (WGroups, Photography, etc.) were copied to the new server within the last couple of weeks.  Every day since then a system admin has been checking files on the old/current server for changes made after the initial migration. These changes were then copied to the new server; therefore, MOST files should be up-to-date and available at 7:00 p.m. on Monday, Dec. 28.

If you are concerned something may not be available in its most up-to-date version when you need it this week, we suggest saving copies from the shared drive to another location BEFORE the outage begins at 6:00 p.m. on Monday, Dec. 28. You can then upload your updated copy to SHARED1 after the migration is complete.

Changes in effect after the SHARED1 (S-drive) migration beginning December 28 at 7:00 p.m.*:

  • Shortcuts to files on SHARED1 will need to be updated.
  • Links embedded within files and processes between files, such as mail merge in Word using Excel data, may need to be updated as well.
  • SHARED1 will be accessible via mobile device and from off-campus through Storage-on-the-Go at or through a virtual desktop.
  • Mac users will need to map the new drives; see instructions at

*After December 28, if you are unable to access your data on the S-drive, please restart your computer.  If issues persist, contact the ITS Help Desk at or 608.342.1400.

*After January 4, if it appears files are missing from your S-drive, it may be that your data is still being migrated. If you have concerns, please contact the ITS Help Desk at or 608.342.1400.

We appreciate your understanding and thank you for your patience.  If you have questions regarding this outage, please contact the ITS Help Desk at 608.342.1400 or

-- UW Platteville: Deb Meyer