ITS Maintenance Outages: Network printing down August 25; Extended

Disclaimer: This news item was originally posted on Thursday, Aug 24, 2017. Its content may no longer be timely or accurate.

ITS Maintenance Outages: Network printing down August 25; Extended - PASS, BI down August 25

Posted: 09:54:51, Thursday, Aug 24, 2017 Expiration: 09:54:51, Saturday, Aug 26, 2017

The following systems will be down during the scheduled IT maintenance window from 5:00-6:00 p.m. on Friday, Aug. 25:

Network printing - There will be brief outages throughout the maintenance window to apply operating system and application updates; we suggest not printing during this hour.

NOTE: Due to the release of vendor updates and patches outside ITS control, any university system may experience brief intermittent outages. Because these updates may be released any time it is not possible to include them all in this list.

If you are not able to access a system during the maintenance hour, please wait a couple of minutes and try again. If you continue to experience problems, please contact the ITS Help Desk.

Extended - PASS, BI from 5:00 - 7:00 p.m. on August 25

PASS and BI will be down from 5:00 - 7:00 p.m. as work continues on the transfer to the new storage array. During this outage, PASS Express will also be unavailable. Every effort will be made to restore services as soon as possible.

We appreciate your understanding and thank you for your patience. If you have questions regarding these outages, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.

Say good-bye to the weekly maintenance message.

In response to customer feedback, we will be eliminating the weekly maintenance message from our regular communications plan. As always, detailed outage information will still be posted for your convenience in the following places:

ITS Knowledge Base News at kb.uwplatt.edu, which also appears on the
Help Desk home page at uwplatt.edu/helpdesk
ITS Help Desk Facebook page (Like us!)
System landing pages as appropriate (PASS, BI, etc.)

Scheduled outage events appear on the campus Maintenance Calendar, but for outage details, please refer to one of the sources above. For those of you who would still like to receive regular updates, you can subscribe to the the Knowledge Base News RSS feed.

Unplanned outages and special updates will be communicated as needed. Weekly maintenance messages will be a thing of the past by end of September.

If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.

-- UW Platteville: Deb Meyer

Created: 09:58:53, Thursday, Aug 24, 2017 (by Deb M.)
Updated: 09:58:53, Thursday, Aug 24, 2017 (by Deb M.)