Disclaimer: This news item was originally posted on Wednesday, Oct 11, 2017. Its content may no longer be timely or accurate.

ITS Maintenance Outages: PASS, BI, printing down October 13; Updates - new Firefox version; hardware failure

Posted: 17:18:46, Wednesday, Oct 11, 2017   Expiration: 17:18:46, Saturday, Oct 14, 2017

The following systems will be down during the scheduled IT maintenance window from 5:00-6:00 p.m. on Friday, Oct. 13:

  • PASS – regular updates
  • Business Intelligence – regular updates
  • Network printing – updates; brief outages throughout the hour
NOTE: Due to the release of vendor updates and patches outside ITS control, any university system may experience brief intermittent outages.  Because these updates may be released any time it is not possible to include them all in this list.

If you are not able to access a system during the maintenance hour, please wait a couple of minutes and try again.  If you continue to experience problems, please contact the ITS Help Desk.

Update: Firefox browser to be updated October 13

On Friday, Oct. 13 ITS will begin updating web browser Firefox. The update will be pushed out and will not require an outage; it should not cause any disruption. This update will provide more security and increased compatibility with off-campus websites.

Beginning Friday, if you use Firefox, you may receive an “update in progress” message when you first open the browser; most likely, there will be no difference. However, the update will wipe Firefox shortcuts pinned to the task bar.  This is expected.  Simply re-pin.

Update: Hardware failure October 6

The replacement part we expected yesterday has arrived today. ITS staff have determined it is possible to perform the repair without taking PASS down or causing a work disruption.  If you hear no more about it, assume all is well!

We appreciate your understanding and thank you for your patience.  If you have questions regarding this outage, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.

-- UW Platteville: Deb Meyer

Created: 17:25:20, Wednesday, Oct 11, 2017 (by Deb M.)
Updated: 17:25:20, Wednesday, Oct 11, 2017 (by Deb M.)