Disclaimer: This news item was originally posted on Monday, Nov 6, 2017. Its content may no longer be timely or accurate.

ITS Update: Login issue with Outlook Web App 11.06.17 [UPDATED: 11.07.17]

Posted: 15:24:42, Monday, Nov 6, 2017   Expiration: 15:24:42, Friday, Nov 10, 2017  

11.07.17 - Service should be restored. Microsoft reports that the connectivity issue affecting much of the Midwest and Canada has been resolved. If you do experience a problem logging into OWA, please clear your browser's cache and try again.

[11.06.17 - original message]
Pioneers using Outlook Web App are experiencing issues logging into Office 365 this afternoon, November 6.  Logging in enters you into a login loop, bringing back to the login page. This is a Microsoft issue and has been reported.

To avoid the login loop, do the following:

  • Click the orange button at right and log in as usual
  • Wait for Microsoft to return you to the login page
  • Type outlook.office.com into the address bar in your browser window and enter

At this time, customers logged into Office 365 through a mobile device or through Outlook desktop client do not appear to be affected.

-- UW Platteville: Deb Meyer

Created: 21:25:59, Sunday, Nov 5, 2017 (by Deb M.)
Updated: 11:53:06, Tuesday, Nov 7, 2017 (by Deb M.)