News and Announcements

ITS Update - Issues reported with Outlook Web App (OWA) [UPDATED 11.09.17]

Posted: 2017-11-08 16:43:47   Expiration: 2017-11-15 16:43:47

Disclaimer: This news item was originally posted on 2017-11-08 16:43:47. Its content may no longer be timely or accurate.

[8:45AM] According to Microsoft, Outlook Web App should be working as expected. They reported a recent update caused unexpected issues.

If you continue to experience problems opening messages or creating and sending messages through OWA, please clear your browser's cache.

The ITS Help Desk has had numerous reports from Pioneers having issues accessing Office 365 through the Outlook Web App (OWA):

  • Auto-fill not working/problems with address book
  • Cannot send message
  • Must double-click to open message in new window; single-click will display only the subject of a message
  • Occurring in Firefox, Edge, Internet Explorer, Safari, and Chrome.

To avoid these issues, use Outlook desktop client or a native mobile client, which are not affected.

This is a Microsoft issue. We will post updates when more information becomes available.

-- UW Platteville: Deb Meyer