News and Announcements

ITS Update - Issues reported with Outlook Web App (OWA) [UPDATED 11.09.17]

Posted: 2017-11-08 16:43:47   Expiration: 2017-11-15 16:43:47

Disclaimer: This news item was originally posted on 2017-11-08 16:43:47. Its content may no longer be timely or accurate.

[8:45AM] According to Microsoft, Outlook Web App should be working as expected. They reported a recent update caused unexpected issues.

If you continue to experience problems opening messages or creating and sending messages through OWA, please clear your browser's cache.

[11.08.17]
The ITS Help Desk has had numerous reports from Pioneers having issues accessing Office 365 through the Outlook Web App (OWA):

  • Auto-fill not working/problems with address book
  • Cannot send message
  • Must double-click to open message in new window; single-click will display only the subject of a message
  • Occurring in Firefox, Edge, Internet Explorer, Safari, and Chrome.

To avoid these issues, use Outlook desktop client or a native mobile client, which are not affected.

This is a Microsoft issue. We will post updates when more information becomes available.



-- UW Platteville: Deb Meyer