ITS Alert 02.28.18: D2L not working in Firefox; use Chrome or IE [RESOLVED 10:40 a.m.]
Posted: 08:01:15, Wednesday, Feb 28, 2018 Expiration: 17:01:15, Wednesday, Feb 28, 2018
The issue affecting D2L in certain browsers was resolved as of 10:40 a.m. Network Engineers made a configuration change to the infrastructure. D2L should work in all browsers going forward. If you experience problems, please report them to the ITS Help Desk.
Original messageDesire2Learn is not working this morning in Firefox. Learn@UW suggests using Chrome or IE until the issue is resolved. [This list has been revised.]
10:00 a.m.Investigation continues and DoIT is working with the vendor to resolve the issue. The following browsers are still affected:
- Firefox: 58.0.2
- IE: 11.2007.14393.0
- Edge: 38.14393.1066.0
9:10 a.m.Investigation of the behavior impacting access to Learn@UW / D2L and other UW-Madison hosted web services remains ongoing this morning. Though fewer, issues have also been discovered using Internet Explorer (IE) and Edge.
-- UW Platteville: Deb Meyer
Created: 20:04:10, Monday, Feb 26, 2018 (by Deb M.)
Updated: 10:58:55, Wednesday, Feb 28, 2018 (by Deb M.)