Disclaimer: This news item was originally posted on Thursday, Mar 15, 2018. Its content may no longer be timely or accurate.

ITS Alert 03.15.18: D2L experiencing content file errors [UPDATE 9:35 AM]

Posted: 07:59:03, Thursday, Mar 15, 2018   Expiration: 07:59:03, Friday, Mar 16, 2018  

As of 9:25 AM, you should be able to access or upload files in D2L successfully. Learn@UW reports that steps have been taken to mitigate the problem; however, they are still investigating the root cause and a permanent solution to the issue.

If you continue to experience issues uploading, viewing, or downloading files in D2L, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.

Original message

Learn@UW Utility is currently investigating reports of errors when attempting to upload, view, or download files in D2L's Content tool. PPT, PDF, and HTML files have been confirmed to be affected.

UW-Madison DoIT technicians are working on the problem. Updates will be posted on this newsfeed and on UW-Platteville's Desire2Learn landing page as they become available.

Your patience and understanding are appreciated.

-- UW Platteville: Deb Meyer

Created: 17:03:03, Wednesday, Mar 14, 2018 (by Deb M.)
Updated: 08:38:35, Thursday, Mar 15, 2018 (by Deb M.)