News and Announcements

ITS Alert: Phishing attempt claims your Office 365 password will be reset 04.24.18

Posted: 2018-04-24 10:33:07   Expiration: 2018-05-01 10:33:07

Disclaimer: This news item was originally posted on 2018-04-24 10:33:07. Its content may no longer be timely or accurate.

The ITS Help Desk has received reports of a phishing message claiming your Office 365 password will be reset. You are then instructed to "Cancel Reset Process" if you do not want this to happen. The message appears to come from Microsoft (MS) Settings Setup with an "outlook" address.

Pioneers should remember that your Office 365 password is also your campus password.  ONLY YOU have the authority to change your campus password. And of course, ITS will NEVER ask for your password - in person, on the phone, or in an email. Never, ever. SERIOUSLY.
  • If you receive such an email from MS Settings Setup (, please DELETE immediately.
  • If you receive such an email from another sender, please NOTIFY the ITS Help Desk.
  • If you clicked on the link and submitted information, CHANGE YOUR PASSWORD IMMEDIATELY and contact the ITS Help Desk.

How can I tell if a message is not legit?

We've mocked up real-life examples in the ITS Knowledge Base, including today's attempt.

If you have questions about these phishing attempts, please contact the ITS Help Desk at 608.342.1400 or

-- UW Platteville: Deb Meyer