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PASS - Making a Payment Troubleshoot
How to disable same site cookies setting for Chrome when having issues making a payment.
Troubleshooting Applicant and Student Payment Issues
If your browser has landed on one of the following screens when trying to make a payment, you have a SameSite cookies setting on your browser that is preventing you from paying. If you do not already have it, you must download the Google Chrome web browser so you can bypass the error. The steps below will allow you to make payment and they are a temporary solution until our third-party payment vendor, Official Payments/ACI, updates the cookies rules on their website.
1. Open your chrome browser, type "chrome://flags" in the URL, and follow instructions in screenshots below.
2. Open a new tab and visit go.uwplatt.edu/pass.
3. Sign in, proceed to make payment, and then change your settings back to default.
4. Change your settings back to ‘Default’ and relaunch Chrome.