Topics Map > OS & Desktop Software > Windows
Topics Map > OS & Desktop Software > Mac OS X
Software - Updating the Virtual Private Network (VPN) on a university device
The current version of GlobalProtect Virtual Private Network (VPN) at UW-Platteville will reach End-of-Life (EOL) by March 2021. To ensure a seamless transition, ITS will make the new version of GlobalProtect available beginning December 15, 2020. Any device still running the current version on January 6, 2021, will be updated automatically.
You may wait until January 6, 2021, and
the change will occur automatically. You will also have the option to
install the new version immediately or snooze the change until a later
time of your choosing.
NOTE: Once the process starts, the installation may take several minutes depending on your internet connection. When the installation is complete, your device will disconnect from university network for approximately 2-3 minutes as the process continues. After the upgrade, your device should reconnect to the university network automatically. No additional steps are required.
If you have questions about this upgrade, please contact the ITS Help Desk at 608.342.1400 or firstname.lastname@example.org.