NetID and Password - Password Requirements & Expiration

Requirements for UW-Platteville account passwords and notification process for passwords which are about to expire.

What are the requirements of my NetID password?

Notification of password expiration

An email notification will be sent to your UW-Platteville email address 10 days, 5 days, and 1 day before your password expires. The email will have a subject of "UWP NetID Password Expiration Notification" and will not contain any links. This email notification will be sent until your password is changed or expires. If your password has not been changed by the expiration date, your account will be inaccessible.

Changing your password

If you allow your password to expire and you have used all your grace logins

You can reset your password by using the Password Self Service system.

If you are unable to answer your challenge response questions

You may call the ITS Help Desk at 608.342.1400 and use the Help Desk questions to verify your identity. ITS staff will reset your password for you.

You may also visit the ITS Help Desk in person with your campus ID or another photo ID to have your password reset.

NOTE: ITS will never reset your password via email. We must have a way to verify your identity.

ALSO, ITS will never ask for your password in person, on the phone, or in an email. Never, ever. Seriously!

If you have questions, please contact the ITS Help Desk at 608.342.1400 or  You may also visit the Help Desk on the first floor of the Karrmann Library.

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