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Information Technology Services - Maintenance Outage Information

This document explains the regularly scheduled outage windows for IT services.

Information Technology Services (ITS) regularly schedules system outages for upgrades, maintenance and repair.  Any or all IT services could be down during an outage, including:
  • Network printing
  • Network applications
  • Network storage
  • Email
  • Computer lab access
  • Internet access
Most customers should be able to use their computers locally when an outage occurs.  These outages fall into two categories.
  1. Scheduled Maintenance – Fridays from 5:00pm to 6:00pm.  Most ITS repairs or upgrades will occur during this regular Friday afternoon outage.
  2. Unplanned Outages – On rare occasions, security vulnerabilities or performance problems may necessitate unscheduled outages during normal University hours.  Every effort will be made to inform the campus of these outages ahead of time.  Services will be restored as quickly as possible.
In addition, UW-System/Learn@UW maintains a weekly outage window for Desire2Learn (D2L):
  • Thursdays  from 5:00am to 7:00am
Questions about the outages, including requests to suspend an outage window, should be directed to the ITS Help Desk at helpdesk@uwplatt.edu or 608.342.1400.

See Also:




Keywords:scheduled upgrades system down unplanned regular   Doc ID:30127
Owner:Deb M.Group:UW Platteville
Created:2013-05-13 09:06 CDTUpdated:2016-08-23 18:31 CDT
Sites:UW Platteville
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