ITS Communications - Scheduled Outages
This document explains the regularly scheduled outage windows for ITS services at UW-Platteville.
Information Technology Services (ITS) regularly schedules system outages for upgrades, maintenance and repair. Any or all IT services could be down during an outage, including:
- Network printing
- Network applications, e.g. PASS, Business Intelligence
- Network storage
- Computer lab access
- Internet access
Most customers should be able to use their computers locally when an outage occurs. These outages fall into two categories.
- Scheduled Maintenance: Fridays from 5:00 p.m. to 6:00 p.m. Most ITS repairs or upgrades will occur during this regular Friday afternoon outage.
- Unplanned Outages: On rare occasions, security vulnerabilities or performance problems may necessitate unscheduled outages during normal University hours. Every effort will be made to inform the campus of these outages ahead of time. Services will be restored as quickly as possible.
Questions about the outages, including requests to suspend an outage window, should be directed to the ITS Help Desk at firstname.lastname@example.org