Web Browser - Clearing the Cache for Firefox in Windows 10

Browser cache is a temporary memory that your computer uses to speed up web browsing by loading previously visited web pages. When someone makes an update to a web page and you go to look at that page you have previously visited your cache loads the old page because that's what's saved locally. By clearing the browser's cache you force your computer to reload all the up-to-date website data from the web server.

  1. Log out of all applications/services opened in the Firefox windows and tabs.
  2. Close all Firefox tabs and windows.
  3. Open a fresh Firefox window.
  4. At the top right of the Firefox Window, click on the Firefox Menu button (three horizontal bars) and then select Options.


  5. Select Privacy & Security in the left navigation pane and scroll down to the Cookies and Site Data section then click Clear Data.


  6. Make sure Cookes and Site Data as well as Cached Web Content is checked, then click Clear.


  7. Close and reopen Firefox.

If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.

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