Topics Map > Security
NetID and Password - Forgotten Password
Using your challenge response questions to reset your password.
- Go to the UW-Platteville Password Self Service Page and click on the "Forgotten Password" link.
- Enter your UW-Platteville NetID (username) and click "Search"
- Enter the answers to your challenge response questions and click "Check Responses". Remember the answers to these questions are case-sensitive! You will be required to answer two of the four questions you selected when you set up your challenge responses.
- Enter a new password in both fields which conforms to the requirements above and click "Change Password".
If you have questions, please contact the ITS Help Desk at 608.342.1400 or email@example.com. You may also visit the Help Desk on the first floor of the Karrmann Library.