Topics Map > Security
NetID and Password - Forgotten Password
Using your challenge response questions to reset your password.
- Go to the UW-Platteville Password Self Service Page and click Forgotten Password.
- Enter your UW-Platteville NetID (username)
- Click Search
- Enter the answers to your challenge response questions and click Check Responses. Remember the answers to these questions are case-sensitive! You will be required to answer two of the four questions you selected when you set up your challenge responses.
- Enter a new password in both fields which conforms to the requirements above
- Click Change Password.
If you have questions, please contact the ITS Help Desk at 608.342.1400 or firstname.lastname@example.org. You may also visit the Help Desk on the first floor of the Karrmann Library.