Office 365 - Accessing Free Licenses

Instructions for accessing your free Office licenses through Outlook Web App.

It is recommended that you use a wired internet connection for this process when possible; wireless downloads have been known to time-out.


  1. Go to the Pioneer Portal.
  2. Look up "Email" in the Search function or click the blue Email button.
  3. Log in using your full UW-Platteville email address and password.
  4. Click on the app launcher (9 dots) in the upper left-hand corner.



  5. Click on the "Office 365" link.



  6. Click on Install Office then choose the first option in the drop-down.  If you prefer or have a technical reason to install the 64-bit version, choose the second option.



  7. The installer should start downloading.  You should also see a pop-up with further instructions on how to start the installation process.
  8. You will be notified once installation is complete.  Remember to sign in using your UW-Platteville email and password when prompted to validate the license.

*Depending on which device you are using, some applications may not be available.  For a list of which software is available for which devices, see [Link for document 42835 is unavailable at this time.] .

If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.