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Unified Communications - Emptying a full mailbox

Once your voicemail is full it may take a few days before your voicemail will naturally recover and allow people to leave messages. This document will help you free up space immediately allowing people to once again leave messages.

First, it is important to understand how the Unified Communications system handles new, saved, and deleted messages.  See Unified Communications - Message Aging

  1. Delete any saved messages you no longer need.
  2. Follow Unified Communications - Managing Voicemail using the Web Inbox to "Empty deleted items"

If you have questions, please contact the ITS Help Desk at 608.342.1400 or  You may also visit the Help Desk on the first floor of the Karrmann Library.

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Keywords:Unified Communications, voicemail full deleted   Doc ID:58012
Owner:Greg B.Group:UW Platteville
Created:2015-11-05 14:42 CSTUpdated:2020-03-16 12:16 CST
Sites:UW Platteville
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