Emma Email Marketing Software FAQ
Frequently asked questions regarding Emma, UW-Platteville's email marketing software
Getting StartedQ: Who do I contact for more information or questions?
A: MarketingQ: How do I create an account?
A: All accounts are created by the Marketing Department To request an account, email Amy Kreul at firstname.lastname@example.org
- Name of account (example: Department name)
- Email addresses of people who need access
- Account code
- We must receive email approval from account manager
Q: Where can I log into my Emma account?
A: The URL to log into Emma can be found at www.myemma.com
Design and PublishingQ: How do I get a custom template for my account?
To request templates with features like university colors built in and custom headers fill out the publications request at inmotion.uwplat.edu Q: Is there someone who will help me proof my emails?
Yes, just send a test email to email@example.com
and let us know how soon you need it back. We can turn it around within a day for most emails. Q: What are the university web colors?
| University web colors
| UW-Platteville blue
| UW-Platteville orange
| Secondary web colors
| Dark blue
| Light blue
| Dark grey
| Light grey
| Highlight blue|| #BBD5E7|
| Medium blue|| #00447C|
Support and TrainingQ: If I cannot log in, what do I do?
A: Contact the Marketing Department at 608.342.1197 or firstname.lastname@example.org
Q: Where do I go for help with Emma?
A: If you are having an issue with Emma:Q: Where do I go for help and training?
A: You can contact Marketing at 608.342.1197 or email@example.com
or Emma provides numerous free resources:Any questions, concerns, or technical issues should be directed to Amy Kreul at 608.342.1197 or firstname.lastname@example.org.