Topics Map > Hardware

Hardware - Finding the computer name and asset tag

The computer and/or asset tag number should be included when reporting a problem with a campus device to the ITS Help Desk. Following are the instructions for finding this information.

Naming format

A computer is named by combining a three-letter prefix code that designates a computer type with the six-digit asset tag (eg. WKS001234). 

The three prefixes are:

  • WKS – Workstation
  • LPT – Laptop
  • TAB – Tablet (any laptop with a touch screen)

Finding your computer name

The location of the computer name is slightly different depending on the type of device.

On a PC (Windows 7 or Windows 10)

1. Click Start button.

WIN_start

2. Begin typing Software Center, you will see software center on the start menu, click to launch it.

WIN_SelectSoftwareCenter

3. Once Software Center has launched click the Device Compliance tab. The computer name is displayed at the top of the Device Compliance page. 

WIN_SelectDeviceCompliance   WIN_ComputerName

NOTE: If the computer name is anything other than a prefix and asset tag number please contact the ITS Help Desk immediately!

On a Mac OS

1. Click the Apple in upper right corner.

Mac_apple

2. Select System Preferences…

Mac_selectpreferences

3. Select Sharing. Computer name will be displayed at top of the Sharing window.

Mac_computername

NOTE: If the computer name is anything other than a prefix and asset tag number please contact the ITS Help Desk immediately!

Finding the asset tag

Description: The computer asset tag is an orange tag with “Property of UW-Platteville” at the top.  It contains a barcode and small black text with the 6-digit asset tag number. 

Location: Depends on the type of device

  • PC - normally found right next to the serial number bar code
  • Laptop - on the lid or on the underside
  • Surface Pro 4 - behind the adjustable “stand” at the base of the tablet

 
 NOTE: Official asset tags are not found on the monitor! Monitors are no longer asset tagged. If you find an asset tag on a monitor, it is old; please disregard.

asset_tag 

Things that do have asset tags:

  • Network printers or copiers
  • Workstations
  • Laptops
  • PC/Mac tablets
  • Point of Sale terminals
  • Phones

Things that don’t have asset tags:

  • iPads
  • Cell phones
  • Label printers
  • Monitors

If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.  You may also visit the Help Desk on the first floor of the Karrmann Library.




Keywords:number orange MAC PC   Doc ID:67090
Owner:Tiffany N.Group:UW Platteville
Created:2016-09-21 09:49 CDTUpdated:2016-09-21 15:40 CDT
Sites:UW Platteville
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