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Collaborative Integration -- Tech Support

Contact information for tech support during the collaborative integration

NOTE: Tech support will continue to transition from CITS to ITS gradually through summer and into fall.
UPDATED: 08.20.19

Contact the ITS Help Desk for questions or issues related to these systems

  • integration timeline
  • uwplatt credentials (employees and students)
  • uwplatt Office 365 including OneDrive (employees and students)
  • Duo assistance (two-factor authentication service for HRS, employees in Office 365, and single sign-on systems @UW-Platteville)
  • PASS (student database where registration occurs)
  • Devices and systems on the UW-Platteville domain
  • UW-Platteville resources
    • Virtual desktops
    • Storage on the Go
  • VoIP phone voicemail-to-email integration

Contact CITS for questions or issues related to these systems

  • uwc credentials
  • uwc Office 365 including OneDrive (students only)
  • Colleges SharePoint sites EXCEPT BRB/RLN campus sites
  • Desire2Learn (D2L)
  • VoIP telephones, including new numbers
  • UW Colleges shared directories
  • anything not yet transferred to UW-Platteville

How to reach the ITS Help Desk:

Don't forget the ITS Knowledge Base!

This knowledge base contains how-tos and policy information for ITS systems and procedures.  Bookmark for easy access 24/7/365 -- or download the free app, KB4U.

Other UW-Platteville integration resources

See Also:

Keywords:help desk cits system Platteville Richland Baraboo Sauk County transition   Doc ID:90218
Owner:Deb M.Group:UW Platteville
Created:2019-03-07 13:27 CDTUpdated:2019-08-20 13:35 CDT
Sites:UW Platteville
Feedback:  0   0