Qualtrics - Resources and Support
For problems or questions related to Qualtrics, check out these resources:
DIY
Find resources and tutorials at the Qualtrics Support Site (also accessible from the Help button within your Qualtrics account)
Person-to-person support
For basic questions, assistance, or training follow-up, contact the ITS Help Desk at helpdesk@uwplatt.edu; your issue will be assigned to the campus system admin.
For complex questions or troubleshooting issues, contact Qualtrics Support directly. NOTE: To submit a ticket with Qualtrics, you will need to log in again. Follow these instructions:
- Go to Qualtrics Support Site (also accessible from the Help button within your Qualtrics account)
- Select Contact Support
- Select "Sign in with SSO"
- Enter "uwplatteville" as the Organization ID
- Click Continue
- Follow on-screen instructions to complete
- Select "I have a different support request"
- From the Qualtrics product menu, select Survey Platform
- Select your preferred mode of contact: chat, email, phone call
- Follow instructions as they appear.
If you have questions, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu. You may also visit the Help Desk on the first floor of the Karrmann Library.